Our Stories: Navigating Change Together

Navigating change together


For students with special needs and their parents, leaving the familiarity of school can be intimidating. This was the experience for Vikki Jonied, 47, whose daughter, Iffa, 23, has Global Developmental Delay.

After Iffa’s graduation from a Special Education (SPED) school in 2018, Vikki, a freelance trainer and single mother of 3, fretted over finding a centre for Iffa, who requires higher levels of support and experiences frequent meltdowns. After multiple unsuccessful attempts at enrolling Iffa into a day-activity centre, Vikki decided to apply for a place at MINDS Eunos Training & Development Centre (ETDC).

During the admission interview, Iffa experienced several meltdowns and staff recommended MINDS’ Home-based Care Services (HBCS). Around the end of 2019, Iffa was enrolled in programme.


a family posting for hari raya
Vikki with Iffa and sons celebrating Hari Raya Aidilfitri in 2022

“Home-work” – developing skills and preparing for the next step

two ladies posting for a picture
Iffa and Yani, the family’s domestic helper of 14 years.

Twice a week, a multidisciplinary team from MINDS’ HBCS visit Iffa at her home. With Vikki and the family’s domestic helper, Yani, HBCS professionals, including therapists and social workers, work with Iffa to develop healthy habits and activities of daily living.

Working closely with Vikki and Yani, therapists design activities to improve Iffa’s fine motor skills, like squeezing toothpaste, brushing her teeth, and wiping the table. The team also worked together to address behaviours Iffa displayed when she had meltdowns, such as sitting on the floor in public. They focused on strategies to calm her down, taking her for walks in the neighbourhood. They also taught her to handle items more carefully.

A key milestone in the transition plan customised for Iffa was for her to move forward to ETDC. To prepare Iffa for this shift to a new environment, the HBCS team created a storyboard consisting of a few pages with simple illustrations and phrases describing her journey to ETDC. Every day, Vikki reads phrases from this storyboard to Iffa, giving her time and space to mentally prepare for her move to ETDC. Today, Iffa has progressed to attending ETDC twice a week. Vikki noted how Iffa has grown and learned to express her emotions more constructively. “It’s an amazing transformation,” says Vikki. 

a storyboard of stories
Pages from the storyboard developed by the HBCS team to ease Iffa’s transition to ETDC. Vikki reads the storyboard to Iffa in an animated voice every day to help Iffa visualise her day in ETDC.

New environments and lessons

Iffa’s attendance in ETDC has also taught Vikki and her family to better manage their responses to Iffa’s behaviours. A close-knit family, Vikki shares that her sons dote on Iffa very much and often give in to her.

Noting how ETDC Training Officers’ (TOs) “friendly but firm” and systematic approach with Iffa has helped to instil discipline and self-motivation in Iffa, Vikki shares that their approach has rubbed off on her. She recounts getting distracted and flustered while trying to manage Iffa’s meltdowns and tantrums, and the TOs’ gentle reminders to draw boundaries to keep her own emotions in check. 

Vikki reflects, “These kids are highly intelligent even though they may not speak. You have to be very firm and treat (them) like an adult, not as a child. You can’t see them as ‘poor things’, or they will never learn.” She adds, “For example, if Iffa is hitting herself on her face, I will just look at her once, and then turn away. Over time, Iffa will learn that it’s not right.” Vikki also emphasised the need to be firm with Iffa as a family. “We cannot keep babying her so much till she’s like a princess.”

Seemingly small acts reveal Iffa’s leaps of growth. Taking off her socks and placing them inside her shoes, and returning her plates to the sink are a “big deal,” says Vikki. Iffa has also learnt to be respectful when her family has their prayers, such as waiting quietly at the door instead of walking across the room to retrieve items. 

a family posing for a picture
A close-knit family that enjoys fitness and exercising together. Vikki remarks that sports taught her the importance of a resilient spirit and “do-or-die mentality”

Giving back to the community

On top of her responsibilities as a mother and breadwinner, Vikki, a self-professed “fitness fanatic”, has also channelled her efforts to support other caregivers. During Singapore’s Circuit Breaker period in 2020, Vikki produced a series of YouTube videos showcasing activities persons with special needs and their families can engage in at home. The series was widely publicised by the Special Olympics team. MINDS’ social workers also collaborated with Vikki to put together an online series of self-care techniques and fitness exercises such as chair tabata – a high-intensity and low-impact seated workout that persons with special needs and their caregivers can enjoy at home.


The importance of community

Looking further to Iffa’s and her family’s future needs, Vikki also completed her deputyship application, which allows her to make legal decisions on Iffa’s behalf. Having considered spending a significant amount of resources to process her deputyship application, Vikki expressed her thanks to the MINDS team for guiding her through the process and avoiding high costs.

Through her experiences of finding suitable programmes and services for Iffa, and the support she’s received as a caregiver, Vikki firmly believes in the importance of community. She expresses, 

“I know a lot of parents who prefer to keep their child at home. But because my child is in (programmes), she gets exposed to new things. When I talk to the staff and therapists, they also point out things that I wouldn’t normally notice, and I learn from them as well.”

Vikki Imelda Jonied

As MINDS celebrates its 60th anniversary, we recognise the importance of supporting caregivers as individuals and in their caregiving responsibilities. To learn more about the support and programmes available to caregivers, click here.

A family’s needs may change as Persons with Intellectual Disability (PWIDs) and their caregivers age. Learn more about preparing for the future, including deputyship applications, here.

We believe each individual with special needs thrives in an environment they feel comfortable in. MINDS’ Home-based Care Services’ multidisciplinary team of Allied Health and care professionals provides professional care and support for PWIDs and their caregivers in the comfort of home. Explore HBCS here.

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NOTICE OF THE 59TH ANNUAL GENERAL MEETING OF MINDS: NOTICE is hereby given that the 59th Annual General Meeting (AGM) of the Movement for the Intellectually Disabled of Singapore (MINDS) will be held by way of electronic means as follows: Date: Saturday , 18 September 2020 Time: 9:30am (Registration starts at 8:30am) Venue: Online via ZOOM MINDS members will be receiving an email on the notice of AGM and are strongly encouraged to register your attendance to facilitate the verification process on the day of the AGM. For enquiries regardingthe AGM, members may email to agm@minds.org.sg or call 849607358