Our Stories: Investing in impact: DBS Bank’s volunteers empowering PWIDs

Investing in impact: DBS Bank's volunteers empowering PWIDs

  #60Stories

In 2017, DBS Bank’s People of Purpose volunteers from the bank’s Technology & Operations Consumer Banking Operations (T&O CBO) team assembled a committee to organise initiatives and activities for MINDS clients, with the aim of raising awareness on the challenges faced by the Persons with Intellectual Disability (PWIDs) and promoting a more inclusive society.

To date, more than 100 employees from DBS’ T&O CBO team have participated in various programmes with MINDS, contributing over 400 hours of volunteering. Along with regular befriending sessions and projects like craft activities to engage with, the DBS volunteers invested their time and resources in impactful initiatives, such as supporting MINDS students earn the Singapore Workforce Skills Qualifications (WSQ) certifications to enhance their employability after they graduate.

 Levelling up students’ employability

A vital component in Special Education (SPED) schools is preparing students for life after graduation. Teachers at MINDS Fernvale Gardens School (FGS) were exploring various courses in the market to develop their students’ soft skills and prepare them for future employment.

Understanding the intention to enhance the employability of students with special needs, the team of DBS volunteers connected FGS with the Singapore Institute of Retails Studies (SIRS) and a local pastry chain. Working with SIRS, FGS teachers customised a suitable WSQ Service Leadership course for the students. Using a retail outlet of the local pastry chain as a training setting, students learned to serve and manage customers, sell products, manage payments and other customer service skills. After completing the 15-hour training modules conducted by SIRS, students sat for an assessment to complete their course.

To offer the students moral support and reinforce the students’ learning, the DBS volunteers held 1-on-1 and group coaching sessions to prepare students for their tests.

a group of people teaching others with placecards
A DBS Bank volunteer facilitating a role-play exercise to help FGS students practise the new skills they learned from the course.

With the volunteers’ support and the students’ hard work, 11 students passed the course. 2 of them also went on to secure jobs with a local F&B chain.  

Ms Lim Ping Lian, Senior Vice President at DBS Bank, said, “Through our continuous interactions with persons with intellectual disabilities over the past five years, we have found that they may experience a lack of opportunities to truly integrate in society and lead purposeful lives. That calls for the concerted efforts among the public and private sectors, as well as individuals, to support and enable them with skills so that they can secure job opportunities, as well as to become self-sufficient. Together with our fellow colleagues and community partners like MINDS, we hope to create even greater positive impact over the long run.”

a group of people taking a picture together
FGS students in high spirits after completing their WSQ training with SIRS and a local pastry chain.

I learn so much from the MINDS clients whenever they share their experiences with us. I’m thankful for this opportunity to volunteer with MINDS at my workplace.

Ms Dawn Wang
Volunteer and programme organiser, DBS

Spreading cheer all year round

Regular befriending and engagement sessions go a long way in building each PWID’s confidence and social skills, while offering volunteers platforms to develop a more nuanced understanding of PWIDs’ abilities and struggles.

Through different seasons each year, DBS CBO volunteers take turns to organise craft activities and festive celebrations for various groups across MINDS schools and centres. From making lanterns for Chinese New Year to photo frames for Mothers’ Day, the DBS team runs 1-2 hour-long sessions for up to 30 MINDS clients each time. Volunteers also organise trips to the cinema, breaking the monotony of daily routines. Like many of us in our schooling days, these outings bring a great deal of excitement and joy to MINDS clients and students as they explore new environments and experiences.

Around festive seasons such as Christmas and the New Year, DBS CBO volunteers also put together special celebrations. For instance, they facilitated an activity for a record 400 clients to design greeting cards and pen down their resolutions for the new year. Clients were then invited to share what they had written – a heart-warming opportunity for PWIDs to voice their thoughts, hopes and dreams.

a group of people taking a picture together with their drawings in a zoom call
DBS CBO staff and MINDS clients got together in January 2022 to decorate cards together and write their New Year resolutions.

Ms Dawn Wang, one of the DBS volunteers and programme organisers said, “I learn so much from the MINDS clients whenever they share their experiences with us. I’m thankful for this opportunity to volunteer with MINDS at my workplace.” 

Through our continuous interactions with persons with intellectual disabilities over the past five years, we have found that they may experience a lack of opportunities to truly integrate in society and lead purposeful lives.
That calls for the concerted efforts among the public and private sectors, as well as individuals, to support and enable them with skills so that they can secure job opportunities, as well as to become self-sufficient. Together with our fellow colleagues and community partners like MINDS, we hope to create even greater positive impact over the long run.

Ms Lim Ping Lian
Senior Vice President at DBS Bank

As MINDS celebrates its 60th anniversary, we extend our thanks to our corporate partners and volunteers who have been instrumental in our mission of enhancing the quality of life and building an inclusive society for PWIDs and their families.

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NOTICE OF THE 59TH ANNUAL GENERAL MEETING OF MINDS: NOTICE is hereby given that the 59th Annual General Meeting (AGM) of the Movement for the Intellectually Disabled of Singapore (MINDS) will be held by way of electronic means as follows: Date: Saturday , 18 September 2020 Time: 9:30am (Registration starts at 8:30am) Venue: Online via ZOOM MINDS members will be receiving an email on the notice of AGM and are strongly encouraged to register your attendance to facilitate the verification process on the day of the AGM. For enquiries regardingthe AGM, members may email to agm@minds.org.sg or call 849607358