MINDS provides an avenue for whistle blowers - staff, volunteers, suppliers, and the general public, who have major concerns over wrong-doings to come forward and disclose their concerns in good faith without fear of punishment or unfair treatment. Wrongdoing relates to all forms of unlawful conduct, financial malpractice, dangers to the public, etc. Examples are:

  • Criminal or civil offences (fraud, corruption or theft)
  • Miscarriage of justice
  • Endangering health and safety
  • Unauthorized use of funds
  • Sexual or physical abuse of clients/pupils or staff
  • Discrimination towards staff or clients on grounds of sex, race or disability
  • Conflict of interest in any activity that is, or appears to be, opposed to the best interest of the organisation

Reports may be channeled to: whistleblowing@minds.org.sg, or telephone: 64795655 extension: 222, and can be verbal or in writing. To facilitate effective evaluation and investigation, please provide as much details and be as specific as possible such as the parties involved, dates or period of time, the type of concern, evidence substantiating the issue, and contact details, in case further information is required. All reports will be treated in strictest confidence and promptly investigated. An acknowledgement will be sent to the Whistle-blower within 10 working days of receipt of the report. Depending on the nature of the report, MINDS reserves the right to refer the report to appropriate external regulatory authorities.

No action will be taken against anyone blowing whistle in good faith. The identity of the whistle blower will be kept confidential, unless there is a need for credible witness to the matter reported.